Troubleshooting
Naira Deposit Not Showing in Your Payremit Wallet
If you have recently made a naira deposit but it is not yet reflected in your Payremit wallet, please be advised of the following possible reasons: You may have paid into the bank account provided to you but have not yet submitted a deposit request. ...
Regulatory Information and Compliance
Payremit is committed to operating in compliance with all applicable laws and regulations. We have obtained the necessary licences and registrations to operate as a money transfer provider in the jurisdictions where we offer our services. Anti-Money ...
Unable to Log In
Issue: Users encounter difficulties logging in to their Payremit account via mobile and web app. Possible Causes: Incorrect login credentials (username or password). Network connection issues. Technical issues with the app or server. Solutions: ...
Customer service doesn't reply ?
If you've submitted a support ticket to Payremit and have yet to receive a response within the indicated ETA, there may be several reasons for the delay. While our support team may be experiencing high volumes of inquiries, technical issues ...
Withdrawal Delays
Users experiencing delays or issues when withdrawing funds from their Payremit account. Review withdrawal processing times specified by Payremit and consider any potential delays due to network congestion or other factors. Double-check withdrawal ...
Deposit Issues
Scenario: Users encounter issues when trying to deposit funds into their Payremit account. Solution: Check if the deposit method selected is supported and valid. Verify that there are sufficient funds available in the deposit source. Please make sure ...